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Once your order ships, you will receive a confirmation email with corresponding tracking information. The tracking number and progress can be found within the order details in your account, or on the carrier’s website.

Our standard order processing time is up to seven business days. During peak periods, please allow additional processing time. Delays may result from payment authorizations, product availability, or customs processing, which could lead to longer delivery times. We appreciate your patience during these busy periods.

International Shipping Policy:
All international orders will be delivered within 4-6 business days via DHL. Free shipping is eligible based on total spend and location.

Customers now have the option to pre-pay for potential duties and taxes during checkout. Please note that import duties and taxes vary by country. If Duties and Taxes were not paid when you placed your order, either because you elected so or because pre-payment is not available in the delivery destination (or for any other reason): (a) you are advised that the amount of Duties and Taxes displayed under the pre-payment option on the checkout is only an estimation and may not reflect the amount of Duties and Taxes actually charged to you by the broker, carrier or the relevant authority, which such amount might be higher than the estimation; and (b) you will be fully responsible for paying all applicable Duties and Taxes directly to the relevant authority as determined and assessed by such authorities. Global-e and the Brand will have no responsibility or liability in connection with the foregoing. Moreover, if you fail to pay any Duties and Taxes without reasonable reason, causing the liability to fall on us, the carrier or any third party (including the Brand), the amount of such Duties and Taxes may be deducted from any refund or other amounts you may claim.

Exceptions to our shipping policy include:
• Made-to-order products, including jewelry. These products are made specifically for the customer after an order is placed. Estimated delivery timelines are indicated on the respective product page.
• Products with extended delivery timelines. Estimated, delivery timeframe will be indicated on the respective product page, during checkout, and in the order confirmation email.

What if my order is lost?
If your tracking information confirms delivery and you have not received your order, we suggest waiting 48 hours. If you still have not received your order after this window has passed, please reach out to Client Services.

What if my order has been returned to the sender?
If your package has been returned to our warehouse, please contact us for further assistance.

Shipping by



Shipping costs:  5,90 €

Standard: 3 - 5 business days

Order over 90 € free




Europa (EU Zone)


Shipping costs: 15 €

Standard: 7 - 10 business days

Order over 100 € free





Shipping costs: 15 €

Standard: 7 - 10 business days

Order over 160 € free


For deliveries outside the EU, especially to

Switzerland, customs duties may become due.





Shipping costs: 40 €

Standard: 10 - 15 business days

Order over 550 € free


For deliveries outside the EU, especially to

Switzerland, customs duties may become due.


  •  In case of advance payment, we ship out the order as soon as we receive payment in full. Should we not receive payment within 14 days, we will cancel the order.


Return policy

No return fees on all orders over EUR 70 (domestic / within Germany).

Return address:
Tim Field Europe
Frühlingstraße 6
63743 Aschaffenburg

Payment methods


Parcel service

Germany / Switzerland

DHL will attempt delivery up to two times. If you cannot accept the shipment, the package will be stored at your next post office for up to 7 business days, after which it will be returned to us.



As soon as your order has been shipped, you will receive a confirmation e-mail, in which you can find a link with your UPS tracking number that takes you directly to the tracking on providing you with real-time delivery status information.

Shipment tracking

You will receive a confirmation e-mail as soon as your order has been shipped. In this e-mail, you will find the tracking number.

The link will take you directly to the shipment tracking.

Aimé Leon Dore is from Queens, NY. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.